Sigma Indx CS
SIGMA INDX CS is the latest offering from BPL Telecom on its widely accepted SIGMA INDX platform. This proven product platform offers robust, secure, open, user-friendly, flexible, feature-rich communication solution to cater to your communication needs. SIGMA INDX CS is designed to suit the requirement of single-site as well as multi-site networking deployment. It offers the distributed deployment over LAN/WAN and dedicated network.
SIGMA INDX CS EPAX configuration offers a variety of new features to the ‘power utility’ customers other than its traditional features, facilities and connectivity; it can offer Emergency communication solution and Control room Communication Solution for grid maintenance.
Offerings of SIGMA INDX CS IPPBX are well suited for the requirement of healthcare sector- thanks to BPL HCS (Healthcare Communication Suite), the tailor made application for ‘CODE-BLUE’ Solution.
The Plant-Communication and Emergency Communication suite designed for emergency communication makes SIGMA INDX CS a unique and robust product with 99.999 % uptime best suited to serve the needs of Manufacturing, Railways, Oil & Natural Gas, Refinery and verticals with similar Critical Communication requirement.
To address the requirements of Service industry, Banking, Education, Hospitality sectors, Corporate sector; SIGMA INDX CS offers user friendly, customizable applications like IVRS (Interactive Voice Response System), Automated attendant, Call recording, Contact Center solution, Multimedia communications, Audio/Video/Web collaboration, Social Media integration, Chatbot etc other than standard PABX features.
The unique versatility and flexibility allow the product to fit in all market verticals
Facilities At a Glance
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- Auto attendant and Interactive Voice Response Solution
- Modular in construction, Flexible numbering plan.
- PSTN connectivity : SIP Trunk, Analog Trunk, PRI trunk, E1, R2MFC, E&M(2W, 4W & PLCC), BCD, Tie-line, SS7 etc
- Subscribers: Analog lines, Digital lines, SIP lines, IP extensions, Soft Client, UC Client, Mobile Clients etc
- Server-Gateway architecture deployment
- PC Based/ Hard-phone based interactive Operator Console, Digital Console
- Duplication of Controls
- In – built self-diagnostics
- Fully non-blocking switching networks
- Trunk grouping, Alternate routing, large Conferences
- Contact Center
- Voice logger/Call recording
- Voice Mail
- Emergency Communication/Alerting Solution
- Centralized Call control and Reporting
- CODE BLUE Solution
- Social Media Integration
- Chatbot
….. and much more