SIGMA INDX CS is the latest offering from BPL Telecom on its widely accepted SIGMA INDX platform. This proven product platform offers robust, secure, open, user-friendly, flexible, feature-rich communication solution to cater to your communication needs. SIGMA INDX CS is designed to suit the requirement of single-site as well as multi-site networking deployment. It offers the distributed deployment over LAN/WAN and dedicated network.

SIGMA INDX CS EPAX configuration offers a variety of new features to the ‘power utility’ customers other than its traditional features, facilities and connectivity; it can offer Emergency communication solution and Control room Communication Solution for grid maintenance.

Offerings of SIGMA INDX CS IPPBX are well suited for the requirement of healthcare sector- thanks to BPL HCS (Healthcare Communication Suite), the tailor made application for ‘CODE-BLUE’ Solution.

The Plant-Communication and Emergency Communication suite designed for emergency communication makes SIGMA INDX CS a unique and robust product with 99.999 % uptime best suited to serve the needs of Manufacturing, Railways, Oil & Natural Gas, Refinery and verticals with similar Critical Communication requirement.

To address the requirements of Service industry, Banking, Education, Hospitality sectors, Corporate sector; SIGMA INDX CS offers user friendly, customizable applications like IVRS (Interactive Voice Response System), Automated attendant, Call recording, Contact Center solution, Multimedia communications, Audio/Video/Web collaboration, Social Media integration, Chatbot etc other than standard PABX features.

The unique versatility and flexibility allow the product to fit in all market verticals

• • Auto attendant and Interactive Voice Response Solution
  • Modular in construction, Flexible numbering plan.
  • PSTN connectivity : SIP Trunk, Analog Trunk, PRI trunk, E1, R2MFC, E&M(2W, 4W & PLCC), BCD, Tie-line, SS7 etc
  • Subscribers: Analog lines, Digital lines, SIP lines, IP extensions, Soft Client, UC Client, Mobile Clients etc
  • Server-Gateway architecture deployment
  • PC Based/ Hard-phone based interactive Operator Console, Digital Console
  • Duplication of Controls
  • In – built self-diagnostics
  • Fully non-blocking switching networks
  • Trunk grouping, Alternate routing, large Conferences
  • Contact Center
  • Voice logger/Call recording
  • Voice Mail
  • Emergency Communication/Alerting Solution
  • Centralized Call control and Reporting
  • CODE BLUE Solution
  • Social Media Integration
  • Chatbot

….. and much more